The Little Things That Made a Big Difference
What really stood out to us weren’t just the big inclusions – it was how effortless everything felt. Our ski equipment was dry and ready in the heated locker rooms, and the staff genuinely remembered the kids’ names (the hotel manager would even be at the restaurant entrance to greet everyone at dinner!). The resort had plenty of flexible spaces where our family could hang out, keep the kids entertained, or just enjoy some quiet downtime.
Even when my daughter came down with a stomach bug, the team was amazing – checking in constantly, bringing food, and even sending a nurse to make sure she was okay. We were completely blown away by how cared for we felt.
With a multigenerational trip, it’s those little touches that make all the difference